UK Consumer Financial Services Research

Welcome to the page listing Finaccord's UK consumer financial services research studies. In collaboration with mo'web and  Tpoll, market research agencies with extensive capabilities in conducting online research, Finaccord has developed a series of consumer research titles to complement its affinity and partnership marketing research in the UK. The research programs underlying these publications have been developed with a view to maximising the superior effectiveness of on-line research relative to conventional forms of research for certain types of investigation. In particular, more detailed questioning is possible by means of online research as respondents have more time to digest the question and to formulate a considered answer. Titles currently available are as follows:

• Affinity Metrics: Consumer Usage of Affinity Distribution Channels in UK Financial and Other Services
• Assistance Metrics: Consumer Attitudes towards and Use of Assistance with Everyday Problems in the UK
• Brand Metrics: Consumer Awareness of and Attitudes towards Brands in UK Financial Services
• Channel Metrics: Consumer Distribution Trends in UK Financial Services (overview report and 28 briefings)
• Investor Metrics: Retail Customer and Private Client Behaviour in UK Security-Based Investments
• Net Metrics: Consumer Usage of On-Line Aggregators, Brokers and Other Intermediaries in UK Banking
• Net Metrics: Consumer Usage of On-Line Aggregators, Brokers and Other Intermediaries in UK Insurance
• Partner Metrics: Consumer Attitudes towards Alternative Distribution Partners in UK Financial Services
• Risk Metrics: Consumer Concern for and Acquisition of Insurance for Everyday Risks in the UK
• Savings Metrics: Consumer Attitudes towards and Behaviour in the UK Savings Market
• Student Metrics: Banking and Insurance for Students in the UK

In addition, studies focused on the UK covering financial services aggregation (Aggregation Metrics), card protection insurance (Card Protection Metrics), payment protection insurance (Creditor Metrics), mobile telephone insurance (Mobile Metrics), pet insurance (Pet Metrics) and travel insurance (Travel Metrics) are included within Finaccord's portfolio of pan-European consumer financial services research titles as identical, sister reports are also available for France, Germany, Italy and Spain.