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Aggregation Metrics: Consumer Approaches to Online Insurance Comparison Sites in Selected Global Markets

Table of Contents

Executive Summary

Introduction

Consumer Overview

Appendix

List of Graphics / Tables

 

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

What is this series about?

The research examines the status of aggregators plus other key metrics in car and home insurance…

Rationale

… including the behaviour of non-standard policyholders and the shift to buying through mobile devices

Global consumer research

2.0 CONSUMER OVERVIEW

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Canadian consumers are least likely to research or acquire insurance online...

Segmentation by age and annual household income

… and the same finding applies to respondents aged 55 or over

Propensity to research or acquire insurance online tends to increase with annual household income

Number of sites consulted when researching insurance online

The number of sites used by online respondents lies at 3.3 when averaged across all eight countries

Car insurance

Switchers and new buyers within the total

Switching rates for car insurance vary considerably from country to country across the eight surveyed…

… which means that there are large differences in the magnitude of the available market each year

Distribution channels

Aggregators are ranked first or second among distribution channels in all but two countries...

Distribution interfaces

Online sales of car insurance remain substantially higher in the UK than in the other seven countries…

… although the trend is for them to increase each year in most of them

Devices used by online buyers

Among online buyers, use of mobile devices has advanced furthest in Canada

Profile of customers buying through aggregators by age and annual household income

Generally speaking, older respondents are less likely to purchase via comparison sites...

... but annual household income does not appear to be a consistent driver of this metric

Switching rates: aggregators versus the average for all distribution channels

As would be expected, buyers using aggregators are by far the most likely to be switching policy

Standard and non-standard policies

As an eight-country average, 18.3% of car insurance customers are non-standard in one way or another…

… most commonly because they own two or more vehicles

Telematics-enabled and not telematics-enabled policies

Penetration of telematics-enabled cover in Italy is far ahead of that in the other seven countries…

… which is significant, as the buying behaviour of customers with such cover is different

Home insurance

Switchers and new buyers within the total

Switching rates for home insurance are highest in Germany, Spain and the UK…

… and stand at a fairly similar level in the other five countries

Distribution channels

Aggregators vie with banks and insurance brokers as the main alternative to direct sales and tied agents

8 Distribution interfaces

Face-to-face sales of home insurance still account for more than 50% of total sales in four countries

Devices used by online buyers

Online buyers in Germany and the UK are least likely to use tablets or mobile phones

Profile of customers buying through aggregators by age and annual household income

Use of comparison sites to buy home insurance is lowest among respondents aged 55 or more…

... and peaks by a small margin, as an eight-country average, among those in the highest income group

Switching rates: aggregators versus the average for all distribution channels

Consumers buying through aggregators in the UK are most likely to be switching provider

Standard and non-standard policies

Non-standard home insurance policies make up 30.1% of the total as an eight-country average…

… with a requirement for cover for high value contents being the main cause of this classification

Generally, non-standard policyholders use a broader range of distribution channels than standard ones

Analysis across car and home insurance

Devices used by online buyers segmented by age

Online insurance buyers aged 18 to 34 are most likely to use mobile devices for this purpose

Overlap in usage of aggregators

Most buyers through aggregators acquire just one of car or home insurance in this way, not both

Performance metrics for leading aggregators

Consumer awareness

Aggregators in Germany, Italy, Spain and the UK record the highest scores for awareness…

… but those in Canada and the US are not widely recognised by consumers...

User conversion rates

… and they are also not as strong at converting visitors to buyers as their counterparts in Europe

Planned usage of aggregators

Likelihood of using an aggregator in the next 12 months

Consumers’ future intentions indicate that the US will remain the least developed aggregator market…

… and the UK the most developed one, albeit it is now at or close to maturity

Overall, the influence of aggregators is likely to grow in future in most countries

3.0 AUSTRALIA

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

4.0 CANADA

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Auto insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of auto and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing auto and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

5.0 FRANCE

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

6.0 GERMANY

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

7.0 ITALY

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

8.0 SPAIN

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

9.0 UK

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

10.0 US

Introduction

Consumer propensity to research and purchase insurance products online

Overview

Segmentation by age and annual household income

Number of sites consulted when researching insurance online

Car insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for buying online

Cross-tabulation of distribution channels and interfaces

Standard and non-standard policies

Telematics-enabled and not telematics-enabled policies

Switching rates

Home insurance

Switchers and new buyers within the total

Distribution channels

Distribution interfaces

Devices used for online purchases

Cross-tabulation of distribution channels and interfaces used

Standard and non-standard policies

Switching rates

Combined analysis of car and home insurance

Devices used for online purchases

Overlap in usage of aggregators

Use of aggregators by socio-demographic group

Peak months for purchasing car and home insurance

Awareness and usage of the leading eight aggregators

Consumer awareness

Consumer usage to research and purchase insurance

User conversion rates

Comparison of recent to historical usage

Planned usage of aggregators

Research sample statistics

11.0 APPENDIX

Research sample statistics

Research structure

Country-specific variations

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

2.0 CONSUMER OVERVIEW

Consumer propensity to research and purchase insurance products online: selected global markets, 2016

Consumer propensity to research and purchase insurance products online: selected global markets, 2016 (table)

Consumer propensity to research and purchase insurance products online: average of eight countries segmented by age, 2016

Consumer propensity to research and purchase insurance products online: average of eight countries segmented by age, 2016 (table)

Consumer propensity to research and purchase insurance products online: average of eight countries segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online: average of eight countries segmented by annual household income, 2016 (table)

Number of sites consulted by consumers when researching insurance products: selected global markets, 2016

Percentage of consumers switching provider or acquiring car insurance for the first time: selected global markets, 2016

Percentage of consumers acquiring car insurance for the first time, switching provider or renewing a policy: selected global markets, 2016 (table)

Analysis of distribution channels used by switchers and new buyers for acquiring car insurance: selected global markets, 2016

Analysis of distribution channels used by switchers and new buyers for acquiring car insurance: selected global markets, 2016 (table)

Analysis of distribution interfaces used by switchers and new buyers for acquiring car insurance: selected global markets, 2016

Analysis of distribution interfaces used by switchers and new buyers for acquiring car insurance: selected global markets, 2016 (table)

Online buyers of car insurance segmented by type of device used: selected global markets, 2016

Online buyers of car insurance segmented by type of device used: selected global markets, 2016 (table)

Consumer propensity to purchase car insurance using an aggregator: selected global markets segmented by age, 2016

Consumer propensity to purchase car insurance using an aggregator: selected global markets segmented by age, 2016 (table)

Consumer propensity to purchase car insurance using an aggregator: selected global markets segmented by annual household income, 2016

Consumer propensity to purchase car insurance using an aggregator: selected global markets segmented by annual household income, 2016 (table)

Switching rates for car insurance segmented between consumers using aggregators and the average for all consumers: selected global markets, 2016

Consumers with non-standard car insurance segmented between policies for two or more cars and all other reasons for being non-standard: selected global markets, 2016

Consumers with non-standard car insurance segmented between policies for two or more cars and all other reasons for being non-standard: selected global markets, 2016 (table)

Proportion of car insurance policies that are telematics-enabled: selected global markets, 2016

Percentage of consumers switching provider or acquiring home insurance for the first time: selected global markets, 2016

Percentage of consumers acquiring home insurance for the first time, switching provider or renewing a policy: selected global markets, 2016 (table)

Analysis of distribution channels used by switchers and new buyers for acquiring home insurance: selected global markets, 2016

Analysis of distribution channels used by switchers and new buyers for acquiring home insurance: selected global markets, 2016 (table)

Analysis of distribution interfaces used by switchers and new buyers for acquiring home insurance: selected global markets, 2016

Analysis of distribution interfaces used by switchers and new buyers for acquiring home insurance: selected global markets, 2016 (table)

Online buyers of home insurance segmented by type of device used: selected global markets, 2016

Online buyers of home insurance segmented by type of device used: selected global markets, 2016 (table)

Consumer propensity to purchase home insurance using an aggregator: selected global markets segmented by age, 2016

Consumer propensity to purchase home insurance using an aggregator: selected global markets, segmented by age, 2016 (table)

Consumer propensity to purchase home insurance using an aggregator: selected global markets segmented by annual household income, 2016

Consumer propensity to purchase home insurance using an aggregator: selected global markets, segmented by annual household income, 2016 (table)

Switching rates for home insurance segmented between consumers using aggregators and the average for all consumers: selected global markets, 2016

Consumers with non-standard home insurance segmented between policies for higher value contents and all other reasons: selected global markets, 2016

Consumers with non-standard home insurance segmented between policies for higher value contents and all other reasons: selected global markets, 2016 (table)

Type of online device used to acquire car and home insurance (combined): average of eight countries, segmented by age, 2016

Type of online device used to acquire car and home insurance (combined): average of eight countries, segmented by age, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators: selected global markets, 2016

Overlap between purchasers of car and home insurance via aggregators: selected global markets, 2016 (table)

Comparison of consumers' reported awareness of major aggregators: the leading site in selected global markets, 2016

Comparison of conversion rate of usage to research to usage to purchase for major aggregators: selected global markets, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months: selected global markets, all respondents, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months: selected global markets, all respondents, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months, comparing respondents that have previously used an aggregator and those that have not: average of eight countries, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months, comparing respondents that have previously used an aggregator and those that have not: average of eight countries, 2016 (table)

3.0 AUSTRALIA

Consumer propensity to research and purchase insurance products online in Australia, 2016

Consumer propensity to research and purchase insurance products online in Australia, 2016 (table)

Consumer propensity to research and purchase insurance products online in Australia, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in Australia, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in Australia, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in Australia when researching insurance products, 2016

Percentage of consumers in Australia renewing a policy, switching provider or acquiring car insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between renewals, switchers / new buyers and all customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between renewals, switchers / new buyers and all customers, 2016 (table)

Online buyers of car insurance in Australia segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in Australia, 2016

Consumers with car insurance in Australia segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard car insurance in Australia by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance buyers in Australia segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in Australia segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in Australia segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Australia segmented between telematics-enabled and not telematics-enabled policies, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Australia segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance buyers in Australia segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in Australia segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in Australia renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Australia segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Australia, segmented between renewals, switchers / new buyers and all customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Australia segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Australia, segmented between renewals, switchers / new buyers and all customers, 2016 (table)

Online buyers of home insurance in Australia segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in Australia, 2016

Consumers with home insurance in Australia segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in Australia by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Australia segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Australia segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Australia segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Australia segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in Australia segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in Australia segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Australia, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Australia, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in Australia, 2016

Users of aggregators to buy car and / or home insurance in Australia, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in Australia, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in Australia, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in Australia, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in Australia, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in Australia, 2016

Comparison of consumers' reported awareness of major aggregators in Australia, 2016 (table)

Comparison of usage by consumers of major aggregators in Australia to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Australia to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Australia to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in Australia, 2016

Comparison of percentage of consumers in Australia using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in Australia using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in Australia, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in Australia, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in Australia segmented by geographical region, 2016

Survey sample in Australia segmented by age group and annual household income band

4.0 CANADA

Consumer propensity to research and purchase insurance products online in the Canada, 2016

Consumer propensity to research and purchase insurance products online in Canada, 2016 (table)

Consumer propensity to research and purchase insurance products online in Canada, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in Canada, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in Canada, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in Canada when researching insurance products, 2016

Percentage of consumers in Canada renewing a policy, switching provider or acquiring auto insurance for the first time, 2016

Analysis of distribution channels used for acquiring auto insurance in Canada segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring auto insurance in Canada segmented between renewals and switchers / new buyers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring auto insurance in Canada segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring auto insurance in Canada segmented between renewals and switchers / new buyers, 2016 (table)

Online buyers of auto insurance in Canada segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring auto insurance by switchers and new buyers in Canada, 2016

Customers with auto insurance in Canada segmented between standard and non-standard policies, 2016

Segmentation of customers with non-standard auto insurance in Canada by type(s) of policy held, 2016

Analysis of distribution channels used for acquiring auto insurance in Canada segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring auto insurance in Canada segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring auto insurance in Canada segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring auto insurance in Canada segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard auto insurance customers in Canada segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of auto insurance in Canada segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled auto insurance policies in Canada segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used for acquiring auto insurance in Canada segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used for acquiring auto insurance in Canada segmented between telematics-enabled and not telematics-enabled policies, 2016 (table)

Analysis of distribution interfaces used for acquiring auto insurance in Canada segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring auto insurance in Canada segmented between telematics-enabled and not telematics-enabled policies, 2016 (table)

Telematics-enabled and not telematics-enabled auto insurance customers in Canada segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for auto insurance in Canada segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and non-telematics-enabled policies, 2016

Percentage of consumers in Canada renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Canada segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Canada, segmented between renewals and switchers / new buyers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Canada segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Canada, 2016

Online buyers of home insurance in Canada segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in Canada, 2016

Consumers with home insurance in Canada segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in Canada by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Canada segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Canada segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Canada segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Canada segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in Canada segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in Canada segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire auto and home insurance (combined) segmented by age in Canada, 2016

Type of online device used to acquire auto and home insurance (combined) segmented by age in Canada, 2016 (table)

Overlap between purchasers of auto and home insurance via aggregators in Canada, 2016

Users of aggregators to buy auto and / or home insurance in Canada, segmented by age, 2016

Users of aggregators to buy auto and / or home insurance in Canada, segmented by annual household income, 2016

Users of aggregators to buy auto and home insurance in Canada, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing auto or home insurance in Canada, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing auto or home insurance in Canada, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in Canada, 2016

Comparison of consumers' reported awareness of major aggregators in Canada, 2016 (table)

Comparison of usage by consumers of major aggregators in Canada to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Canada to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Canada to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in Canada, 2016

Comparison of percentage of consumers in Canada using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in Canada using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in Canada, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in Canada, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in Canada segmented by geographical region, 2016

Survey sample in Canada segmented by age group and annual household income band

5.0 FRANCE

Consumer propensity to research and purchase insurance products online in France, 2012 and 2016

Consumer propensity to research and purchase insurance products online in France, 2012 and 2016 (table)

Consumer propensity to research and purchase insurance products online in France, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in France, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in France, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in France when researching insurance products, 2012 and 2016 181 Number of sites consulted by consumers in France when researching insurance products, 2012 and 2016 (table)

Percentage of consumers in France renewing a policy, switching provider or acquiring car insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of car insurance in France segmented by type of device used, 2012 and 2016

Online buyers of car insurance in France segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in France, 2016

Consumers with car insurance in France segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard car insurance in France by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance buyers in France segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in France segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in France segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in France segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in France segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance buyers in France segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in France segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in France renewing a policy, switching provider or acquiring home insurance for the first time, 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in France segmented between renewals in 2016, switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in France, segmented between renewals and switchers / new buyers / all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in France segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in France segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of home insurance in France segmented by type of device used, 2012 and 2016

Online buyers of home insurance in France segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in France, 2016

Consumers with home insurance in France segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in France by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in France segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in France segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in France segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in France segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in France segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in France segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in France, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in France, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in France, 2016

Users of aggregators to buy car and / or home insurance in France, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in France, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in France, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in France, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in France, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in France, 2016

Comparison of consumers' reported awareness of major aggregators in France, 2016 (table)

Comparison of usage by consumers of major aggregators in France to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in France to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in France to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in France, 2016

Comparison of percentage of consumers in France using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in France using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in France, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in France, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in France segmented by geographical region, 2016 230 Survey sample in France segmented by age group and annual household income band, 2016

6.0 GERMANY

Consumer propensity to research and purchase insurance products online in Germany, 2012 and 2016

Consumer propensity to research and purchase insurance products online in Germany, 2012 and 2016 (table)

Consumer propensity to research and purchase insurance products online in Germany, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in Germany, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in Germany, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in Germany when researching insurance products, 2012 and 2016

Number of sites consulted by consumers in Germany when researching insurance products, 2012 and 2016 (table)

Percentage of consumers in Germany renewing a policy, switching provider or acquiring car insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of car insurance in Germany segmented by type of device used, 2012 and 2016

Online buyers of car insurance in Germany segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in Germany, 2016

Consumers with car insurance in Germany segmented between standard and non-standard policies, 2016 244 Segmentation of consumers with non-standard car insurance in Germany by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance buyers in Germany segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in Germany segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in Germany segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Germany segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Germany segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance buyers in Germany segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in Germany segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in Germany renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Germany segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Analysis of distribution channels used by consumers for acquiring home insurance in Germany, segmented between renewals and switchers / new buyers / all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Germany segmented between renewals and switchers / new buyers, 2016 and 2012

Analysis of distribution interfaces used by consumers for acquiring home insurance in Germany segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of home insurance in Germany segmented by type of device used, 2012 and 2016

Online buyers of home insurance in Germany segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in Germany, 2016

Consumers with home insurance in Germany segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in Germany by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Germany segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Germany segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Germany segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Germany segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in Germany segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in Germany segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Germany, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Germany, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in Germany, 2016

Users of aggregators to buy car and / or home insurance in Germany, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in Germany, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in Germany, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in Germany, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in Germany, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in Germany, 2016

Comparison of consumers' reported awareness of major aggregators in Germany, 2016 (table)

Comparison of usage by consumers of major aggregators in Germany to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Germany to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Germany to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in Germany, 2016

Comparison of percentage of consumers in Germany using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in Germany using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in Germany, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in Germany, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in Germany segmented by geographical region, 2016

Survey sample in Germany segmented by age group and annual household income band

7.0 ITALY

Consumer propensity to research and purchase insurance products online in Italy, 2012 and 2016

Consumer propensity to research and purchase insurance products online in Italy, 2012 and 2016 (table)

Consumer propensity to research and purchase insurance products online in Italy, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in Italy, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in Italy, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in Italy when researching insurance products, 2012 and 2016

Number of sites consulted by consumers in Italy when researching insurance products, 2012 and 2016 (table)

Percentage of consumers in Italy renewing a policy, switching provider or acquiring car insurance for the first time, 2012 and 2016

Analysis of distribution channels used for acquiring car insurance in Italy segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Italy segmented between renewals, switchers / new buyers and all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Italy segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Italy segmented between renewals, switchers / new buyers, all customers, 2012 and 2016 (table)

Online buyers of car insurance in Italy segmented by type of device used, 2012 and 2016

Online buyers of car insurance in Italy segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in Italy, 2016

Customers with car insurance in Italy segmented between standard and non-standard policies, 2016 300 Segmentation of customers with non-standard car insurance in Italy by type(s) of policy held, 2016

Analysis of distribution channels used for acquiring car insurance in Italy segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Italy segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Italy segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Italy segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance buyers in Italy segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in Italy segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in Italy segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used for acquiring car insurance in Italy segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used for acquiring car insurance in Italy segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in Italy segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in Italy segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance customers in Italy segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in Italy segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in Italy renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Italy segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Italy, segmented between renewals and switchers / new buyers / all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Italy segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Italy segmented between renewals, switchers / new buyers, and all customers, 2012 and 2016 (table)

Online buyers of home insurance in Italy segmented by type of device used, 2012 and 2016

Online buyers of home insurance in Italy segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in Italy, 2016

Consumers with home insurance in Italy segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in Italy by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Italy segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Italy segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Italy segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Italy segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in Italy segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in Italy segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Italy, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Italy, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in Italy, 2016

Users of aggregators to buy car and / or home insurance in Italy, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in Italy, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in Italy, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in Italy, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in Italy, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in Italy, 2016

Comparison of consumers' reported awareness of major aggregators in Italy, 2016 (table)

Comparison of usage by consumers of major aggregators in Italy to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Italy to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Italy to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in Italy, 2016

Comparison of percentage of consumers in Italy using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in Italy using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in Italy, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in Italy, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in Italy segmented by geographical region, 2016

Survey sample in Italy segmented by age group and annual household income band  

8.0 SPAIN

Consumer propensity to research and purchase insurance products online in Spain, 2012 and 2016

Consumer propensity to research and purchase insurance products online in Spain, 2012 and 2016 (table)

Consumer propensity to research and purchase insurance products online in Spain, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in Spain, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in Spain, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in Spain when researching insurance products, 2016

Number of sites consulted by consumers in Spain when researching insurance products, 2012 and 2016 (table)

Percentage of consumers in Spain renewing a policy, switching provider or acquiring car insurance for the first time, 2012 and 2016

Analysis of distribution channels used for acquiring car insurance in Spain segmented between renewals and switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Spain segmented between renewals, switchers / new buyers, and all customers in 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Spain segmented renewals and switchers / new buyers in 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Spain segmented between renewals, switchers / new buyers, and all customers in 2012 and 2016 (table)

Online buyers of car insurance in Spain segmented by type of device used, 2012 and 2016

Online buyers of car insurance in Spain segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in Spain, 2016

Customers with car insurance in Spain segmented between standard and non-standard policies, 2016

Segmentation of customers with non-standard car insurance in Spain by type(s) of policy held, 2016

Analysis of distribution channels used for acquiring car insurance in Spain segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in Spain segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in Spain segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in Spain segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance customers in Spain segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in Spain segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in Spain segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used for acquiring car insurance in Spain segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used for acquiring car insurance in Spain segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in Spain segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in Spain segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance customers in Spain segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in Spain segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in Spain renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Spain segmented between renewals and switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Spain, segmented between renewals, switchers / new buyers, and all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Spain segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Spain segmented between renewals, switchers / new buyers, and all customers in 2012 and 2016 (table)

Online buyers of home insurance in Spain segmented by type of device used, 2012 and 2016

Online buyers of home insurance in Spain segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in Spain, 2016  

Consumers with home insurance in Spain segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in Spain by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Spain segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in Spain segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in Spain segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in Spain segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in Spain segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in Spain segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Spain, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in Spain, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in Spain, 2016

Users of aggregators to buy car and / or home insurance in Spain, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in Spain, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in Spain, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in Spain, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in Spain, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in Spain, 2016

Comparison of consumers' reported awareness of major aggregators in Spain, 2016 (table)

Comparison of usage by consumers of major aggregators in Spain to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Spain to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in Spain to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in Spain, 2016

Comparison of percentage of consumers in Spain using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in Spain using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in Spain, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in Spain, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in Spain segmented by geographical region, 2016

Survey sample in Spain segmented by age group and annual household income band

9.0 UK

Consumer propensity to research and purchase insurance products online in the UK, 2012 and 2016

Consumer propensity to research and purchase insurance products online in the UK, 2012 and 2016 (table)

Consumer propensity to research and purchase insurance products online in the UK, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in the UK, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in the UK, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in the UK when researching insurance products, 2016

Number of sites consulted by consumers in the UK when researching insurance products, 2012 and 2016 (table)

Percentage of consumers in the UK renewing a policy, switching provider or acquiring car insurance for the first time, 2016

Analysis of distribution channels used for acquiring car insurance in the UK segmented between renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring car insurance in the UK segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in the UK segmented renewals in 2016, and switchers / new buyers in 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in the UK segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of car insurance in the UK segmented by type of device used, 2012 and 2016

Online buyers of car insurance in the UK segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring car insurance by switchers and new buyers in the UK, 2016

Customers with car insurance in the UK segmented between standard and non-standard policies, 2016

Segmentation of customers with non-standard car insurance in the UK by type(s) of policy held, 2016

Analysis of distribution channels used for acquiring car insurance in the UK segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring car insurance in the UK segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring car insurance in the UK segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring car insurance in the UK segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard car insurance customers in the UK segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of car insurance in the UK segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled car insurance policies in the UK segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used for acquiring car insurance in the UK segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used for acquiring car insurance in the UK segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in the UK segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring car insurance in the UK segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled and not telematics-enabled car insurance customers in the UK segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for car insurance in the UK segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and not telematics-enabled policies, 2016

Percentage of consumers in the UK renewing a policy, switching provider or acquiring home insurance for the first time, 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the UK segmented between renewals in 2016, switchers / new buyers in 2012 and 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the UK, segmented between renewals and switchers / new buyers / all customers, 2012 and 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in the UK segmented between renewals and switchers / new buyers, 2012 and 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in the UK segmented between renewals in 2016, switchers / new buyers in 2012 and 2016, and all customers in 2016 (table)

Online buyers of home insurance in the UK segmented by type of device used, 2012 and 2016

Online buyers of home insurance in the UK segmented by type of device used, 2012 and 2016 (table)

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in the UK, 2016

Consumers with home insurance in the UK segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in the UK by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the UK segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the UK segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in the UK segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in the UK segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in the UK segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in the UK segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in the UK, 2016

Type of online device used to acquire car and home insurance (combined) segmented by age in the UK, 2016 (table)

Overlap between purchasers of car and home insurance via aggregators in the UK, 2016

Users of aggregators to buy car and / or home insurance in the UK, segmented by age, 2016

Users of aggregators to buy car and / or home insurance in the UK, segmented by annual household income, 2016

Users of aggregators to buy car and home insurance in the UK, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing car or home insurance in the UK, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing car or home insurance in the UK, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in the UK, 2016

Comparison of consumers' reported awareness of major aggregators in the UK, 2016 (table)

Comparison of usage by consumers of major aggregators in the UK to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in the UK to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in the UK to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in the UK, 2016

Comparison of percentage of consumers in the UK using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in the UK using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in the UK, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in the UK, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in the UK segmented by geographical region, 2016

Survey sample in the UK segmented by age group and annual household income band 457 10.0 US

Consumer propensity to research and purchase insurance products online in the US, 2016

Consumer propensity to research and purchase insurance products online in the US, 2016 (table)

Consumer propensity to research and purchase insurance products online in the US, segmented by age, 2016

Consumer propensity to research and purchase insurance products online in the US, segmented by annual household income, 2016

Consumer propensity to research and purchase insurance products online in the US, segmented by age and annual household income, 2016 (table)

Number of sites consulted by consumers in the US when researching insurance products, 2016

Percentage of consumers in the US renewing a policy, switching provider or acquiring auto insurance for the first time, 2016

Analysis of distribution channels used for acquiring auto insurance in the US segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring auto insurance in the US segmented between renewals and switchers / new buyers / all customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring auto insurance in the US segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring auto insurance in the US segmented between renewals and switchers / new buyers / all customers, 2016 (table)

Online buyers of auto insurance in the US segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring auto insurance by switchers and new buyers in the US, 2016

Customers with auto insurance in the US segmented between standard and non-standard policies, 2016

Segmentation of customers with non-standard auto insurance in the US by type(s) of policy held, 2016

Analysis of distribution channels used for acquiring auto insurance in the US segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring auto insurance in the US segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring auto insurance in the US segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring auto insurance in the US segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard auto insurance customers in the US segmented by gender, age group, household income, employment, and presence of dependents, 2016

Types of auto insurance in the US segmented between telematics-enabled and not telematics-enabled policies, 2016

Telematics-enabled auto insurance policies in the US segmented between those based only on distance driven, those based only on driving performance and those based on both factors, 2016

Analysis of distribution channels used for acquiring auto insurance in the US segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution channels used for acquiring auto insurance in the US segmented between telematics-enabled and not telematics-enabled policies, 2016 (table)

Analysis of distribution interfaces used for acquiring auto insurance in the US segmented between telematics-enabled and not telematics-enabled policies, 2016

Analysis of distribution interfaces used for acquiring auto insurance in the US segmented between telematics-enabled and not telematics-enabled policies, 2016 (table)

Telematics-enabled and not telematics-enabled auto insurance customers in the US segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for auto insurance in the US segmented by distribution channel, between standard and non-standard policies, and between telematics-enabled and non-telematics-enabled policies, 2016

Percentage of consumers in the US renewing a policy, switching provider or acquiring home insurance for the first time, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the US segmented between renewals and switchers / new buyers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the US, segmented between renewals and switchers / new buyers / all customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in the US segmented between renewals and switchers / new buyers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in the US, 2016

Online buyers of home insurance in the US segmented by type of device used, 2016

Cross-tabulation of distribution channels and interfaces used for acquiring home insurance by switchers and new buyers in the US, 2016

Consumers with home insurance in the US segmented between standard and non-standard policies, 2016

Segmentation of consumers with non-standard home insurance in the US by type(s) of policy held, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the US segmented between standard and non-standard customers, 2016

Analysis of distribution channels used by consumers for acquiring home insurance in the US segmented between standard and non-standard customers, 2016 (table)

Analysis of distribution interfaces used by consumers for acquiring home insurance in the US segmented between standard and non-standard customers, 2016

Analysis of distribution interfaces used by consumers for acquiring home insurance in the US segmented between standard and non-standard customers, 2016 (table)

Standard and non-standard buyers of home insurance in the US segmented by gender, age group, household income, employment, and presence of dependents, 2016

Switching rates for home insurance in the US segmented by distribution channel and between standard and non-standard policies, 2016

Type of online device used to acquire auto and home insurance (combined) segmented by age in the US, 2016

Type of online device used to acquire auto and home insurance (combined) segmented by age in the US, 2016 (table)

Overlap between purchasers of auto and home insurance via aggregators in the US, 2016

Users of aggregators to buy auto and / or home insurance in the US, segmented by age, 2016

Users of aggregators to buy auto and / or home insurance in the US, segmented by annual household income, 2016

Users of aggregators to buy auto and home insurance in the US, segmented by age and annual household income, 2016 (table)

Percentage of consumers acquiring or renewing auto or home insurance in the US, segmented by month, 2015 / 2016

Percentage of consumers acquiring or renewing auto or home insurance in the US, segmented by month, 2015 / 2016 (table)

Comparison of consumers' reported awareness of major aggregators in the US, 2016

Comparison of consumers' reported awareness of major aggregators in the US, 2016 (table)

Comparison of usage by consumers of major aggregators in the US to search for and purchase insurance, 2016

Comparison of usage by consumers of major aggregators in the US to purchase insurance, 2016

Comparison of usage by consumers of major aggregators in the US to search for and purchase insurance, 2016 (table)

Comparison of conversion rate of usage to research to usage to purchase for major aggregators in the US, 2016

Comparison of percentage of consumers in the US using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016

Comparison of percentage of consumers in the US using major aggregators to acquire insurance within last 12 months and longer than 12 months ago, 2016 (table)

Likelihood of using an aggregator to acquire insurance within the next 12 months in the US, comparing respondents that have previously used an aggregator and those that have not, 2016

Likelihood of using an aggregator to acquire insurance within the next 12 months in the US, comparing respondents that have previously used an aggregator and those that have not, 2016 (table)

Survey sample in the US segmented by geographical region, 2016

Survey sample in the US segmented by age group and annual household income band

11.0 APPENDIX

Survey sample, segmented by age group and by annual household income band: major global markets, 2016 

 

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