Travel Metrics: Consumer Approaches to Travel Insurance and Assistance in Germany
Table of Contents
0.0 EXECUTIVE SUMMARY
Younger travellers are more likely to be covered by travel insurance policies
Prominent providers include Allianz Versicherung and HUK Coburg Versicherung
Annual travel policies play an important role in the German market
Claims frequency is highest among policyholders with large annual household incomes
1.0 INTRODUCTION
Research rationale
European consumer research
Travel insurance and assistance
Other topics
Other international research reports
2.0 SURVEY ANALYSIS
Introduction
Underlying travel market
Frequency of travel
Frequency of travel, segmented by age
Frequency of travel, segmented by income
Uptake of travel insurance and assistance
Proportion of travellers who are covered by travel insurance
Proportion of travellers who are covered by travel insurance, segmented by age
Proportion of travellers who are covered by travel insurance, segmented by income
Types of consumers who buy the most travel insurance
Main reasons why uninsured travellers do not acquire travel insurance
Characteristics of travel insurance and assistance
Risks covered by travel insurance
Providers of travel insurance
Distribution of travel insurance and assistance
Types of travel insurance and assistance policies held
Types of travel insurance and assistance policies held, segmented by age
Types of travel insurance and assistance policies held, segmented by income
Distribution channels used for stand-alone travel insurance
Distribution interfaces used for stand-alone travel insurance
Cross-tabulation of distribution channels and interfaces used for stand-alone policies
Time of acquisition of stand-alone travel insurance
Travel insurance and assistance claims
Frequency and outcome of travel insurance claims, segmented by age
Frequency and outcome of travel insurance claims, segmented by income
Frequency of travel insurance claims, segmented by type of policy
Main reasons for travel insurance claims
3.0 APPENDIX
Research sample statistics
Research structure
LIST OF GRAPHICS / TABLES
GERMANY
% of German respondents undertaking significant travel during the preceding 24 months, 2006 and 2010
% of German respondents undertaking significant travel during the preceding 24 months, segmented by age, 2010
% of German respondents undertaking significant travel during the preceding 24 months, segmented by annual household income, 2010
% of German travellers who were covered by travel insurance, 2006 and 2010
% of German travellers who were covered by travel insurance, segmented by age, 2010
% of German travellers who were covered by travel insurance, segmented by annual household income, 2010
% of all travel insurance policies purchased by each age and annual household income segment, Germany, 2010
Main reasons why uninsured German travellers did not acquire travel insurance, 2006 and 2010 (data)
Main reasons why uninsured German travellers did not acquire travel insurance, 2006 and 2010
Risks covered by travel insurance and assistance in Germany, 2010
Travel insurance providers identified by respondents in Germany, 2010
Types of insurance policy held by insured German travellers, 2006 and 2010
Types of insurance policy held by insured German travellers, 2006 and 2010 (data)
Types of insurance policy held by insured German travellers, segmented by age, 2010
Types of insurance policy held by insured German travellers, segmented by annual household income, 2010
Types of insurance policy held by insured German travellers, segmented by age and annual household income, 2010 (data)
Distribution channels used for stand-alone travel insurance in Germany, 2010
Distribution channels used for stand-alone travel insurance in Germany, 2006 and 2010
Distribution interfaces used for stand-alone travel insurance in Germany, 2006 and 2010
Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Germany, 2010
Time of acquiring stand-alone travel insurance relative to time of booking travel, Germany, 2006 and 2010
Frequency and outcome of travel insurance claims in Germany, segmented by age of claimant, 2010
Frequency and outcome of travel insurance claims in Germany, segmented by annual household income of claimant, 2010
Frequency and outcome of travel insurance claims in Germany, segmented by age and annual household income of claimant, 2010 (data)
Frequency of travel insurance claims in Germany, segmented by type of policy, 2010
Main reasons for travel insurance claims in Germany, 2010
German survey sample (1,000 individuals), segmented by age group and annual household income band
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