Travel Metrics: Consumer Approaches to Travel Insurance and Assistance in Spain
Table of Contents
0.0 EXECUTIVE SUMMARY
Older travellers are more likely to be covered by travel insurance policies
Prominent providers include MAPFRE / MAPFRE Asistencia and AXA Seguros
Around one third of travelling respondents are covered by single trip policies
One widely held type of travel insurance policy appears to generate no claims whatsoever
1.0 INTRODUCTION
Research rationale
European consumer research
Travel insurance and assistance
Other topics
Other international research reports
2.0 SURVEY ANALYSIS
Introduction
Underlying travel market
Frequency of travel
Frequency of travel, segmented by age
Frequency of travel, segmented by income
Uptake of travel insurance and assistance
Proportion of travellers who are covered by travel insurance
Proportion of travellers who are covered by travel insurance, segmented by age
Proportion of travellers who are covered by travel insurance, segmented by income
Types of consumers who buy the most travel insurance
Main reasons why uninsured travellers do not acquire travel insurance
Characteristics of travel insurance and assistance
Risks covered by travel insurance
Providers of travel insurance
Distribution of travel insurance and assistance
Types of travel insurance and assistance policies held
Types of travel insurance and assistance policies held, segmented by age
Types of travel insurance and assistance policies held, segmented by income
Distribution channels used for stand-alone travel insurance
Distribution interfaces used for stand-alone travel insurance
Cross-tabulation of distribution channels and interfaces used for stand-alone policies
Time of acquisition of stand-alone travel insurance
Travel insurance and assistance claims
Frequency and outcome of travel insurance claims, segmented by age
Frequency and outcome of travel insurance claims, segmented by income
Frequency of travel insurance claims, segmented by type of policy
Main reasons for travel insurance claims
3.0 APPENDIX
Research sample statistics
Research structure
LIST OF GRAPHICS / TABLES
% of Spanish respondents undertaking significant travel during the preceding 24 months, 2006 and 2010
% of Spanish respondents undertaking significant travel during the preceding 24 months, segmented by age, 2010
% of Spanish respondents undertaking significant travel during the preceding 24 months, segmented by annual household income, 2010
% of Spanish travellers who were covered by travel insurance, 2006 and 2010
% of Spanish travellers who were covered by travel insurance, segmented by age, 2010
% of Spanish travellers who were covered by travel insurance, segmented by annual household income, 2010
% of all travel insurance policies purchased by each age and annual household income segment, Spain, 2010
Main reasons why uninsured Spanish travellers did not acquire travel insurance, 2006 and 2010 (data)
Main reasons why uninsured Spanish travellers did not acquire travel insurance, 2006 and 2010
Risks covered by travel insurance and assistance in Spain, 2010
Travel insurance providers identified by respondents in Spain, 2010
Types of insurance policy held by insured Spanish travellers, 2006 and 2010
Types of insurance policy held by insured Spanish travellers, 2006 and 2010 (data)
Types of insurance policy held by insured Spanish travellers, segmented by age, 2010
Types of insurance policy held by insured Spanish travellers, segmented by annual household income, 2010
Types of insurance policy held by insured Spanish travellers, segmented by age and annual household income, 2010 (data)
Distribution channels used for stand-alone travel insurance in Spain, 2010
Distribution channels used for stand-alone travel insurance in Spain, 2006 and 2010
Distribution interfaces used for stand-alone travel insurance in Spain, 2006 and 2010
Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Spain, 2010
Time of acquiring stand-alone travel insurance relative to time of booking travel, Spain, 2006 and 2010
Frequency and outcome of travel insurance claims in Spain, segmented by age of claimant, 2010
Frequency and outcome of travel insurance claims in Spain, segmented by annual household income of claimant, 2010
Frequency and outcome of travel insurance claims in Spain, segmented by age and annual household income of claimant, 2010 (data)
Frequency of travel insurance claims in Spain, segmented by type of policy, 2010
Main reasons for travel insurance claims in Spain, 2010
Spanish survey sample (1,000 individuals), segmented by age group and annual household income band
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